A Smart Voice Logging Solution
Voice logging is the process of recording telephone conversations. It is important for any Business sector to log each and every customer service calls. Although voice logging is usually performed on conventional telephone lines, it is also used to record a stock trading floor on open microphones and for broadcast radio.
Voice loggers have been helping organizations to improve their quality of calls and problem solving efficiency over time by recording real-time calls. Calls are scrutinized, rated and saved for future reference and training purposes. Voice loggers help to store all the calls along with information Duration of the call, Date and Time allowing the user to keep a complete track of each and every call.
Pelorus offers a powerful and unified voice logging solution that supports wide variety of linux and windows based telephony hardware and software. Completely bearer independent supports ISDN PRI, Analog Trunk and Extensions, Digital Extensions and IP Extensions